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IDProjectCategoryView StatusLast Update
0001734T99X171.00 SKB EagleGeneralpublic2025-04-07 10:10
Reporter(ALTech) SH Son Assigned To(MFG) An Tran Due Date
PrioritynormalSeveritys4-minorReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001734: [EAGLE] 2023.05 Mass production inspection Report
Description[EAGLE] 2023.05 Mass production inspection Report
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related to 0001662 new [Eagle] Mass production inspection Report 

Users monitoring this issue

User List (ALTech) BY Lee , (ALTech) Hyunsik Kim , (ALTech) JW Kim , (ALTech) Lonnie Kim , (ALTech) SH Son , (ALTech) Sophie Lee , (ALTech) Sun Choul Joung , (ALTech) SY Yoon , (MFG) An Tran , (MFG) Ben Trinh , (MFG) Rachel Ruan , (MFG) Toney Tu , (PM) Dennis Lu , (PM) Sheila Tu , (PM) Tiffanie Lai , (Sales) Miya Wang

Activities

(ALTech) SH Son

2023-06-16 13:44

developer   ~0013408

HI An and Tony

Here is inspection report of this month.
Critical
• No HDMI Output * 1pcs
• UI broken * 1pcs
Minor
• HDMI Cable function NG* 1 pcs
Please find the attachement file, and Please let me know if you need a defect sample for analysis


Thanks
SON

(MFG) Toney Tu

2023-06-16 15:11

developer   ~0013413

Hi Son

Pls send back defect samples to Fii for further analysis.

Thanks
Robert

(ALTech) SH Son

2023-07-04 13:45

developer   ~0013558

Hi Tony
I send the defect STB to the factory
Tracking info
Fedex
772623180381

This package has another defects sample.
Please take 2023.05 defect STB as attached picture.

Thanks
SON.
image.png (556,822 bytes)

(ALTech) SH Son

2023-08-07 09:13

developer   ~0013823

HI Robert

Please update the analysis report.
Defect sample already delivered in the factory (7/25)

• No HDMI Output * 1pcs
• UI broken * 1pcs

Thanks
SON

(ALTech) SH Son

2023-08-17 09:19

developer   ~0013897

Hi Rachel, Robert

Please update this analysis report


Thanks
SON

(MFG) Rachel Ruan

2023-08-18 17:21

developer   ~0013914

Dear SH Son

Here is FA report BFX-AT100 inspection report of 05 & 06-2023 update:
Pls help to review it. Fi will more update other issue on time.

•Critical
1. No HDMI Output * 1pcs => Pls help review FA report.
2. UI broken * 1pcs => Waiting PE and RD more analysis -> Due date 31-Aug-2023
3. Abnormal reboot after System hang up * 1pcs => Waiting PE and RD more analysis -> Due date 31-Aug-2023

• Minor
HDMI Cable function NG* 1 pcs => Pls help review FA report.

Many thanks
Rachel

(ALTech) SH Son

2023-08-28 09:44

developer   ~0013998

HI Rachel

About HDMI Cable function NG FA report. the attachement file was wrong.
I was report the function NG. but your report attached cosmetic NG FA reprot

Please check and upload again.

Thanks
SON

(MFG) Rachel Ruan

2023-09-08 17:52

developer   ~0014114

Dear SH Son

Update FA report BFX-AT100 inspection report of 05 & 06-2023 update:

•Critical
1. UI broken - UI Screen is unstable (broken) => * 1pcs => Co-work with RD, TE team, how to cover this issue at FATP.
and Fii need customer confirm before we swap to verify SoC issue ?

2. Abnormal reboot after System hang up * 1pcs => Send NG sample to RD support analysis find out root cause. and We keep monitoring this issue on next build.

• Minor
HDMI Cable function NG* 1 pcs => . Waiting FIT update sorting function result.

Many thanks
Rachel

(MFG) Rachel Ruan

2023-10-02 11:07

developer   ~0014236

Dear SH Son

 FA report BFX-AT100 inspection report of 05 & 06-2023 update:

Critical
1. UI broken - UI Screen is unstable (broken) => * 1pcs => Co-work with RD, TE team, how to cover this issue at FATP. => RD feedback: FATP cannot be checked through software.

So ALT PLs help Confirm Fii can swap U1 component to verify SoC issue. Owner : PQE Rachel

• Minor
HDMI Cable function NG* 1 pcs => . FIT update sorting function result.=> No found the function abnormal issue.

Many thanks
Rachel

(ALTech) SH Son

2023-10-06 08:06

developer   ~0014249

HI Rachel,
Thank you for your update,

Critical
1. UI broken - UI Screen is unstable (broken)
==> Please swap U1 and proceed vender FA (Amlogic). If you have any delay with vender, Please let me know.
I will push Amlogic TW .

3. Abnormal reboot after System hang up
==> Please update RD Taiwan analysis status. and let me know RD Taiwan contact person about this analysis


Thanks
SON

(MFG) Rachel Ruan

2023-10-06 14:54

developer   ~0014251

HI Son,
We updated status as bellow:

Critical
1. UI broken - UI Screen is unstable (broken)
==> Please swap U1 and proceed vender FA (Amlogic). If you have any delay with vender, Please let me know.
I will push Amlogic TW .
Fii feedback ==> OK, Many thanks, we got it.

3. Abnormal reboot after System hang up
==> Please update RD Taiwan analysis status. and let me know RD Taiwan contact person about this analysis

Feedback from Fii: RD-Cooperkung confirmed, Amlogic vendor checked Log and suggest need swap SOC U1 for verify SOC issue, But on TW-RD site can not swap, so RD will send back that NG board to Viet Nam Fii for swap .

Thanks
Rachel

(MFG) Rachel Ruan

2023-10-10 12:24

developer   ~0014255

HI Son,

Critical
1. UI broken - UI Screen is unstable (broken)
==> Please swap U1 and proceed vender FA (Amlogic). If you have any delay with vender, Please let me know.
I will push Amlogic TW .

=> ALT. Pls help push Amlogic analyzing and give action for this issue.

Thanks
Rachel

(ALTech) Sun Choul Joung

2023-11-07 09:53

developer   ~0014484

Hi Rachel, Robert

Please update this Amlogic FA analysis report.

Thanks
jung

(MFG) Rachel Ruan

2023-11-16 11:03

developer   ~0014562

Dear Choul Joung

So sorry, Our QA still push the supplier to receive NG sample for analysis, but the supplier does not cooperate with us.
We will feedback if have any update FA from Amlogic right away to you.

Thanks
Rachel

(HW) Cooper Kung

2023-11-16 11:44

developer   ~0014563

Hi Son & Choul Joung,

I notify to Amlogic and our QE team about expedite this FA process earlier,
Our QE team will correct FA request form and sent it to Amlogic,
After waiting for confirmation from Amlogic, it will provide the receipt information and then arrange for analysis.

Hi Rachel Ruan,

I send mail to Naomi, Guang and Toney earlier,
Please check with them or Naomo for speed up correct FA request form, and sent it to CEC and Amlogic ASAP.

Regards
Cooper

(ALTech) Sun Choul Joung

2023-11-20 16:45

developer   ~0014590

Hi Rachel Ruan & Cooper Kung .

Please update below.
- Soc FA report due date .
- Update Soc FA status in detail now.

Thanks
jung

(MFG) Rachel Ruan

2023-11-21 15:13

developer   ~0014599

Dear Joung

Pls help review the SOC FA
SQE provide Amlogic FA due date : 18-Dec-2023.

Thansk
Rachel

Issue History

Date Modified Username Field Change
2023-06-12 08:54 (ALTech) SH Son New Issue
2023-06-12 08:57 (SW) Kerwin Chen Severity s2-severe => s4-minor
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (ALTech) BY Lee
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (ALTech) Hyunsik Kim
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (ALTech) JW Kim
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (ALTech) Lonnie Kim
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (ALTech) SH Son
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (ALTech) Sophie Lee
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (ALTech) Sun Choul Joung
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (ALTech) SY Yoon
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (MFG) An Tran
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (MFG) Ben Trinh
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (MFG) Yuri Ruan
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (PM) Dennis Lu
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (PM) Sheila Tu
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (PM) Tiffanie Lai
2023-06-16 13:42 (ALTech) SH Son Issue Monitored: (Sales) Miya Wang
2023-06-16 13:43 (ALTech) SH Son Assigned To => (MFG) An Tran
2023-06-16 13:43 (ALTech) SH Son Status new => assigned
2023-06-16 13:44 (ALTech) SH Son Note Added: 0013408
2023-06-16 13:44 (ALTech) SH Son File Added: [EAGLE] 2023.05_Mass production inspection_rev01.pdf
2023-06-16 15:11 (MFG) Toney Tu Note Added: 0013413
2023-06-19 10:23 (ALTech) SH Son Relationship added related to 0001662
2023-06-19 16:49 (ALTech) SH Son Issue Monitored: (MFG) Toney Tu
2023-07-04 13:45 (ALTech) SH Son Note Added: 0013558
2023-07-04 13:45 (ALTech) SH Son File Added: image.png
2023-08-07 09:13 (ALTech) SH Son Note Added: 0013823
2023-08-17 09:19 (ALTech) SH Son Issue Monitored: (MFG) Rachel Ruan
2023-08-17 09:19 (ALTech) SH Son Issue End Monitor: (MFG) Yuri Ruan
2023-08-17 09:19 (ALTech) SH Son Note Added: 0013897
2023-08-18 17:21 (MFG) Rachel Ruan Note Added: 0013914
2023-08-18 17:21 (MFG) Rachel Ruan File Added: BFX-AT100 Report 05 & 06 2023 Production Inspection Fail V01.pptx
2023-08-28 09:44 (ALTech) SH Son Note Added: 0013998
2023-09-08 17:52 (MFG) Rachel Ruan Note Added: 0014114
2023-09-08 17:52 (MFG) Rachel Ruan File Added: BFX-AT100 Report 05 & 06 2023 Production Inspection Fail V02.pptx
2023-10-02 11:07 (MFG) Rachel Ruan Note Added: 0014236
2023-10-02 11:07 (MFG) Rachel Ruan File Added: BFX-AT100 Report 05 & 06 2023 Production Inspection Fail V03.pptx
2023-10-06 08:06 (ALTech) SH Son Note Added: 0014249
2023-10-06 14:54 (MFG) Rachel Ruan Note Added: 0014251
2023-10-10 12:24 (MFG) Rachel Ruan Note Added: 0014255
2023-10-10 12:24 (MFG) Rachel Ruan File Added: T99X171.00 (BFX-AT100) UI screen broken FA Report.pptx.pptx
2023-11-07 09:53 (ALTech) Sun Choul Joung Note Added: 0014484
2023-11-16 11:03 (MFG) Rachel Ruan Note Added: 0014562
2023-11-16 11:44 (HW) Cooper Kung Note Added: 0014563
2023-11-20 16:45 (ALTech) Sun Choul Joung Note Added: 0014590
2023-11-21 15:13 (MFG) Rachel Ruan Note Added: 0014599
2023-11-21 15:13 (MFG) Rachel Ruan File Added: (DOA)Soc UI screen broken FA Report.pptx
2023-11-21 15:13 (MFG) Rachel Ruan File Added: T99X171.00 (BFX-AT100) UI screen broken FA Report.pptx
2025-04-07 10:10 (PM) Sheila Tu Status assigned => closed
2025-04-07 10:10 (PM) Sheila Tu Resolution open => fixed