View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001734 | T99X171.00 SKB Eagle | General | public | 2023-06-12 08:54 | 2025-04-07 10:10 |
| Reporter | (ALTech) SH Son | Assigned To | (MFG) An Tran | Due Date | |
| Priority | normal | Severity | s4-minor | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001734: [EAGLE] 2023.05 Mass production inspection Report | ||||
| Description | [EAGLE] 2023.05 Mass production inspection Report | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| related to | 0001662 | new | [Eagle] Mass production inspection Report |
| User List |
(ALTech) BY Lee , (ALTech) Hyunsik Kim , (ALTech) JW Kim , (ALTech) Lonnie Kim , (ALTech) SH Son , (ALTech) Sophie Lee , |
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HI An and Tony Here is inspection report of this month. Critical • No HDMI Output * 1pcs • UI broken * 1pcs Minor • HDMI Cable function NG* 1 pcs Please find the attachement file, and Please let me know if you need a defect sample for analysis Thanks SON |
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Hi Son Pls send back defect samples to Fii for further analysis. Thanks Robert |
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Hi Tony I send the defect STB to the factory Tracking info Fedex 772623180381 This package has another defects sample. Please take 2023.05 defect STB as attached picture. Thanks SON. |
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HI Robert Please update the analysis report. Defect sample already delivered in the factory (7/25) • No HDMI Output * 1pcs • UI broken * 1pcs Thanks SON |
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Hi Rachel, Robert Please update this analysis report Thanks SON |
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Dear SH Son Here is FA report BFX-AT100 inspection report of 05 & 06-2023 update: Pls help to review it. Fi will more update other issue on time. •Critical 1. No HDMI Output * 1pcs => Pls help review FA report. 2. UI broken * 1pcs => Waiting PE and RD more analysis -> Due date 31-Aug-2023 3. Abnormal reboot after System hang up * 1pcs => Waiting PE and RD more analysis -> Due date 31-Aug-2023 • Minor HDMI Cable function NG* 1 pcs => Pls help review FA report. Many thanks Rachel |
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HI Rachel About HDMI Cable function NG FA report. the attachement file was wrong. I was report the function NG. but your report attached cosmetic NG FA reprot Please check and upload again. Thanks SON |
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Dear SH Son Update FA report BFX-AT100 inspection report of 05 & 06-2023 update: •Critical 1. UI broken - UI Screen is unstable (broken) => * 1pcs => Co-work with RD, TE team, how to cover this issue at FATP. and Fii need customer confirm before we swap to verify SoC issue ? 2. Abnormal reboot after System hang up * 1pcs => Send NG sample to RD support analysis find out root cause. and We keep monitoring this issue on next build. • Minor HDMI Cable function NG* 1 pcs => . Waiting FIT update sorting function result. Many thanks Rachel |
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Dear SH Son FA report BFX-AT100 inspection report of 05 & 06-2023 update: Critical 1. UI broken - UI Screen is unstable (broken) => * 1pcs => Co-work with RD, TE team, how to cover this issue at FATP. => RD feedback: FATP cannot be checked through software. So ALT PLs help Confirm Fii can swap U1 component to verify SoC issue. Owner : PQE Rachel • Minor HDMI Cable function NG* 1 pcs => . FIT update sorting function result.=> No found the function abnormal issue. Many thanks Rachel |
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HI Rachel, Thank you for your update, Critical 1. UI broken - UI Screen is unstable (broken) ==> Please swap U1 and proceed vender FA (Amlogic). If you have any delay with vender, Please let me know. I will push Amlogic TW . 3. Abnormal reboot after System hang up ==> Please update RD Taiwan analysis status. and let me know RD Taiwan contact person about this analysis Thanks SON |
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HI Son, We updated status as bellow: Critical 1. UI broken - UI Screen is unstable (broken) ==> Please swap U1 and proceed vender FA (Amlogic). If you have any delay with vender, Please let me know. I will push Amlogic TW . Fii feedback ==> OK, Many thanks, we got it. 3. Abnormal reboot after System hang up ==> Please update RD Taiwan analysis status. and let me know RD Taiwan contact person about this analysis Feedback from Fii: RD-Cooperkung confirmed, Amlogic vendor checked Log and suggest need swap SOC U1 for verify SOC issue, But on TW-RD site can not swap, so RD will send back that NG board to Viet Nam Fii for swap . Thanks Rachel |
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HI Son, Critical 1. UI broken - UI Screen is unstable (broken) ==> Please swap U1 and proceed vender FA (Amlogic). If you have any delay with vender, Please let me know. I will push Amlogic TW . => ALT. Pls help push Amlogic analyzing and give action for this issue. Thanks Rachel |
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Hi Rachel, Robert Please update this Amlogic FA analysis report. Thanks jung |
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Dear Choul Joung So sorry, Our QA still push the supplier to receive NG sample for analysis, but the supplier does not cooperate with us. We will feedback if have any update FA from Amlogic right away to you. Thanks Rachel |
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Hi Son & Choul Joung, I notify to Amlogic and our QE team about expedite this FA process earlier, Our QE team will correct FA request form and sent it to Amlogic, After waiting for confirmation from Amlogic, it will provide the receipt information and then arrange for analysis. Hi Rachel Ruan, I send mail to Naomi, Guang and Toney earlier, Please check with them or Naomo for speed up correct FA request form, and sent it to CEC and Amlogic ASAP. Regards Cooper |
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Hi Rachel Ruan & Cooper Kung . Please update below. - Soc FA report due date . - Update Soc FA status in detail now. Thanks jung |
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Dear Joung Pls help review the SOC FA SQE provide Amlogic FA due date : 18-Dec-2023. Thansk Rachel |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2023-06-12 08:54 | (ALTech) SH Son | New Issue | |
| 2023-06-12 08:57 | (SW) Kerwin Chen | Severity | s2-severe => s4-minor |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (ALTech) BY Lee | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (ALTech) Hyunsik Kim | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (ALTech) JW Kim | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (ALTech) Lonnie Kim | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (ALTech) SH Son | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (ALTech) Sophie Lee | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (ALTech) Sun Choul Joung | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (ALTech) SY Yoon | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (MFG) An Tran | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (MFG) Ben Trinh | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (MFG) Yuri Ruan | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (PM) Dennis Lu | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (PM) Sheila Tu | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (PM) Tiffanie Lai | |
| 2023-06-16 13:42 | (ALTech) SH Son | Issue Monitored: (Sales) Miya Wang | |
| 2023-06-16 13:43 | (ALTech) SH Son | Assigned To | => (MFG) An Tran |
| 2023-06-16 13:43 | (ALTech) SH Son | Status | new => assigned |
| 2023-06-16 13:44 | (ALTech) SH Son | Note Added: 0013408 | |
| 2023-06-16 13:44 | (ALTech) SH Son | File Added: [EAGLE] 2023.05_Mass production inspection_rev01.pdf | |
| 2023-06-16 15:11 | (MFG) Toney Tu | Note Added: 0013413 | |
| 2023-06-19 10:23 | (ALTech) SH Son | Relationship added | related to 0001662 |
| 2023-06-19 16:49 | (ALTech) SH Son | Issue Monitored: (MFG) Toney Tu | |
| 2023-07-04 13:45 | (ALTech) SH Son | Note Added: 0013558 | |
| 2023-07-04 13:45 | (ALTech) SH Son | File Added: image.png | |
| 2023-08-07 09:13 | (ALTech) SH Son | Note Added: 0013823 | |
| 2023-08-17 09:19 | (ALTech) SH Son | Issue Monitored: (MFG) Rachel Ruan | |
| 2023-08-17 09:19 | (ALTech) SH Son | Issue End Monitor: (MFG) Yuri Ruan | |
| 2023-08-17 09:19 | (ALTech) SH Son | Note Added: 0013897 | |
| 2023-08-18 17:21 | (MFG) Rachel Ruan | Note Added: 0013914 | |
| 2023-08-18 17:21 | (MFG) Rachel Ruan | File Added: BFX-AT100 Report 05 & 06 2023 Production Inspection Fail V01.pptx | |
| 2023-08-28 09:44 | (ALTech) SH Son | Note Added: 0013998 | |
| 2023-09-08 17:52 | (MFG) Rachel Ruan | Note Added: 0014114 | |
| 2023-09-08 17:52 | (MFG) Rachel Ruan | File Added: BFX-AT100 Report 05 & 06 2023 Production Inspection Fail V02.pptx | |
| 2023-10-02 11:07 | (MFG) Rachel Ruan | Note Added: 0014236 | |
| 2023-10-02 11:07 | (MFG) Rachel Ruan | File Added: BFX-AT100 Report 05 & 06 2023 Production Inspection Fail V03.pptx | |
| 2023-10-06 08:06 | (ALTech) SH Son | Note Added: 0014249 | |
| 2023-10-06 14:54 | (MFG) Rachel Ruan | Note Added: 0014251 | |
| 2023-10-10 12:24 | (MFG) Rachel Ruan | Note Added: 0014255 | |
| 2023-10-10 12:24 | (MFG) Rachel Ruan | File Added: T99X171.00 (BFX-AT100) UI screen broken FA Report.pptx.pptx | |
| 2023-11-07 09:53 |
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Note Added: 0014484 | |
| 2023-11-16 11:03 | (MFG) Rachel Ruan | Note Added: 0014562 | |
| 2023-11-16 11:44 | (HW) Cooper Kung | Note Added: 0014563 | |
| 2023-11-20 16:45 |
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Note Added: 0014590 | |
| 2023-11-21 15:13 | (MFG) Rachel Ruan | Note Added: 0014599 | |
| 2023-11-21 15:13 | (MFG) Rachel Ruan | File Added: (DOA)Soc UI screen broken FA Report.pptx | |
| 2023-11-21 15:13 | (MFG) Rachel Ruan | File Added: T99X171.00 (BFX-AT100) UI screen broken FA Report.pptx | |
| 2025-04-07 10:10 | (PM) Sheila Tu | Status | assigned => closed |
| 2025-04-07 10:10 | (PM) Sheila Tu | Resolution | open => fixed |